Right-click the file you downloaded and select the option to Run as administrator. Locate the driver you downloaded back in Step 1. Repeat steps A through D until the the option to Delete the driver software for this device is greyed out.Make sure to the option to Delete the driver software for this device is selected. Right-click your Intel Wireless Adapter and choose to uninstall it.The video above provides additional details on inbox drivers. Proceed to the next step if you start seeing the same version of the driver installed automatically after performing the uninstall process. These types of driver can't be uninstalled (you won't see the "Delete the driver software for this device" option). Windows* may have an inbox Wi-Fi driver that came preinstalled on your system. Switching from an Intel® generic driver to an OEM provided driverīefore attempting a clean reinstallation of your wireless drivers, try to resolve your problem using our Troubleshooting Tips for Intel® Wireless Technology.īecause a number of different issues can lead to this problem, a clean installation of wireless drivers may be a good troubleshooting method if you are having trouble identifying the problem.Switching from an original equipment manufacturer (OEM) provided driver to an Intel® generic version.If you are going to uninstall the driver, make sure to download the latest Wi-Fi driver available before starting the process.Ĭonnectivity issues after attempting to update drivers. When you uninstall the Wi-Fi drivers from your system, the operating system (OS) may no longer recognize the wireless adapter and it becomes unusable. Select your OS with the drop down menu below: For information on updating your wireless adapter software or drivers, see our Software and Driver Installation Guide for Intel® Wireless Adapters. This article will assist you in performing a clean installation of your wireless drivers. Sometimes corrupted files from previous installations of drivers can linger on a system which can cause driver updates to not work as expected. Why support teams might recommend a clean installation of the wireless drivers
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